Fantastic service!!! Jaime is awesome and stayed with us until the job (our air conditioner) was completed and answered all of our questions. He even showed us what to do and what to look for and gave us great advice!! We were also relieved the house call was really resonable!! We will be using this service for now on!! Thank you, Jaime!!
We will never work with Squeaks again. While the initial service and install went very well and everyone was super responsive and helpful to get everything installed property coming back multiple times to make sure everything was right, the flipside was incredibly frustrating and time-consuming. We had to constantly call and follow-up to make any headway on anything. And every time we were told someone could call us back, no one did.We had countless problems getting the payment squared away after that was setup incorrectly, we were told we would have support with filing local and federal rebates neither of which happened losing us thousands of dollars (hopefully we'll still get a federal rebate but we just heard today we can't get the rebate from our local provider) and then we heard months later that a permit was never pulled for the job and it was never inspected (which has been corrected now). Customer service was lackluster at best, we were constantly told someone would come the next day and then cancelled on last minute. Fortunately I work from home and have the flexibility otherwise it would have been a nightmare constantly waiting for someone to never show.After this whole process we feel like we were bamboozled and talked into a very expensive HVAC system and promised rebates to help offset the cost to simply make a sale. And honestly after all of this, we're not sure that it's heating any better or more efficiently than what we had before (granted it's not heat cycling, so that problem was resolved) or would have done with a less expensive system. In fact we just learned the new furnace isn't even EnergyStar rated after we were told it would be more efficient. We'll see what happens this summer when we can compare year over year with our AC, hopefully we see a difference there. If we could, we would rip the whole thing out, return it and get a different cheaper system.Shame on us for not doing our due diligence and getting additional quotes from other contractors, we won't ever make that mistake again since we'll be paying the price for years to come, with interest.
Called and scheduled a tech visit to look at A/C unit. Was given a 4 hour window. Took off work, stayed home, no call or message. Called half way through window for update, was told they will call the tech and he was to call me with ETA. Nope! No call, no show!
I can’t stress enough how much their service was excellent. From their technician Jesse coming out helping us and explaining the best plan moving forward with our how; to the install team who was quick and respectful. They did an amazing how with my home HVAC system and HIGHLY HIGHLY recommend to anyone.
Squeaks did an amazing job today and I would highly recommend them! Jonathan Rodriguez did an amazing job and even cleaned up afterwards. He was very professional!
Amazing job! Our water heater went out and we called. Islom came out same day for an estimate and did a very awesome job explaining the differences between products. He was here the next day with the installation and also brought my gas lines and water lines up to code! This guy is going far and we will be using Squeaks again! Thank you guys so very much.
They came out right away and put us on the schedule to fix the air conditioning with in 2 days. Richard was great and very knowledgeable! I would recommend them to anyone with air conditioning needs 100%. Thanks Richard!
Jesús Gómez was great. He was professional, communicative, and got the job done. I had already heard great things about this company, but this experience confirmed it! Definitely will call again and work with them if needed. Thanks again!!
Great service! Previous company quoted me $15,000 to replace entire AC system. Nope! Squeaks found 2 bad components and replaced them in 2 hours. $900 and we're back in service. Thank you for your great technician Andrew.
Devon and Kevin were super nice and did a great job fixing our sink and garbage disposal issues. We had some initial scheduling issues but overall Squeaks was communicative and responsive and I’d highly recommend them!
I hired them to turn on our Evap Cooler. They set it up about two weeks out from that call for a Monday. They canceled it and moved it to Wednesday. They then showed up with the wrong ladder and couldn't do it. So they rescheduled it for the following Monday, but suddenly said it would require two people (in ten years this has NEVER taken more than one person). They just canceled that service again the day they were supposed to arrive, and said they wouldn't be able to to come out the entire week. They have no idea what they are doing. Find somebody else for your project.
Matt was a wonderful teacher he explained everything to me where I could understand the techno terms . I appreciate him and the company I would recommend for sure.
We had a wonderful experience with Jesse the technician. He was knowledgeable and answered all questions regarding AC and water heater questions. We recommend Jesse and Squeaks to do other jobs for others and us.
Exceptional service by Matt!! He was the most knowledgeable HVAC and Plumber I have EVER met. Squeaks was able to get us an appointment same day and within a day we had new parts installed on our boiler system! Matt went the extra mile to diagnose the problem as well as imminent future problems before they came back to bite us! We couldn't be more grateful for their knowledgeable repairs and efficient response!
Richard and his partner did a fantastic job cleaning our air ducts and installing the air purifier. It was priced beyond fairly! He also knew that my chair lift wasn’t working and he fiddled with it and managed to repair it! He is very talented in what he does. He also cares for elders who are often taken advantage of by other companies. I can’t say enough about this kind man who works for Squeaks. I also get a kick out of the rubber ducky used in their ads!
Squeaks is our preferred company for heating and cooling issues. We have been a customer for several years. We just had Sean Hall working replacing a sump pump and checking on the ejector pump. He is prompt, very professional, and clearly explains the issues and the work needed. Highly recommended!
Islom was amazing. He replaced our shower handle and all of the components inside without breaking our older brass plumbing. He updated me about what was happening. I asked a few questions and got the answers I needed. I will definitely be calling Squeaks again if I need them.
Devon Rosario Jones was just here to track down an issue with water heater. It didn’t end up being anything requiring parts or extensive work, but Devon was patient, kind, respectful and a pleasure to have in our home. He got it taken care of and was a perfect gentleman. Thanks Devon!
Couldn’t be more pleased with the work by Squeaks Plumbing today. A service call was scheduled within days and the communication with them professional. Price was reasonable as well. I’ll keep their name & number for future use.
Perez who installed our air conditioner and heating system was terrific. He was very friendly and excellent in providing us with important information concerning the new equipment. The new system works like a dream. The uniform flow of air keeps the house at a constant temperature. Although expensive, I think it was a smart purchase.
Jesse was great and Jon provided an update on what was and wasn’t requiring replacement. Finally, Larry provided guidance after hours after the water heater replacement on how to remove air from the lines.
Jamie did a wonderful thorough job for us today. Will be using squeaks again in the future for vent cleaning all AC work and plumbing. Thank you very much Jamie 👍
Squeaks did an awesome job on replacing our tankless water heater at our house in black forest. They explained what they where going to do and had it finished in a day. Great work, and really appreciate it.
I had an issue to discuss with the owner, regarding an employee. I called the office and asked for the owner to call me to discuss, and I never received a follow up call. Very disappointing, as I have used Squeaks many times in the past. It was important that I speak to the owner, and it doesn’t leave me with a good feeling about how Squeaks values their repeat customers. Needless to say, I will take my business elsewhere in the future.
I have 2 condos I've used for Squeaks for and have had a great service. My last issue I had Angel and Jesseout for service of my nest/air-conditioning issue and was very impressed with their knowledge. They each spent time diagnosing the issue and providing me with the most cost-effective way to fix the problem.
These guys are GREAT. They are on time, give you updates IF late, send pictures of technician so you know know who is coming, they get right to work, and even when it's a nasty job they are completely professional. They are trained and know what they're doing. Thank You Squeaks!!
Company sent me a reminder and then another text on day of service-very helpful.Sean arrived on time-valves for irrigation system was leaking in 3 places-replaced it the same day and reviewed everything with me before he left-very friendly and professional- he was great!This is the second time we have used them for plumbing and air vac-great company-I highly recommend
Chad was here on time and was very personable. He listened to our problem and solved it by working three hours very diligently. We thought the charges were very fair and would highly recommend them.
What a professional outfit. The communication was top notch, with pictures of the service techs that would be showing up that cane through via text. They were able to perform the service, and the price was fair for the labor. Good work!
Donovan the Technician was friendly and knowledgeable. He checked the AC to make sure everything was in order for the season and recommended one part to help protect the entire system. Great friendly and knowledgeable work. Great work as I have always received from Squeaks!